翻訳と辞書
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・ Call of the Yukon
・ Call Off the Search
・ Call Off the Search (song)
・ Call on Me
・ Call on Me (album)
・ Call on Me (Chicago song)
・ Call on Me (Eric Prydz song)
・ Call on Me (Janet Jackson song)
・ Call on Me (Tanya Tucker song)
・ Call option
・ Call origination
・ Call Out
・ Call Out the Marines
・ Call parking
・ Call pickup
Call processing
・ Call progress analysis
・ Call Red
・ Call report
・ Call screener
・ Call screening
・ Call set-up time
・ Call setup success rate
・ Call shop
・ Call sign
・ Call Signs
・ Call signs in Antarctica
・ Call signs in Asia
・ Call signs in Australia
・ Call signs in Barbados


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Call processing : ウィキペディア英語版
Call processing
In telecommunication, the term call processing has the following meanings:
# The sequence of operations performed by a switching system from the acceptance of an incoming call through the final disposition of the call. See call control for a more complete description.
# The series of steps and processes by which an organization automates the handling of telephone calls (usually incoming calls). Call processing in this sense may include the initial greeting of the call (perhaps time-of-day or other factor dependent) to routing the call based on dialed digits or lack thereof. The automated treatment may include routing the call to an Interactive Voice Response System (IVR), sending the call to a voice mail system, queuing the call, ''etc.'' or a combination of steps and real-time decisions. See also Automated attendant.
# The end-to-end sequence of operations performed by a network from the instant a call attempt is initiated until the instant the call release is completed.
# In data transmission, the operations required to complete all three phases of an information transfer transaction.
"Volume Call Processing" is the handling of calls when there are far more incoming calls than can be answered by an individual or group of attendants.
==See also==

*Call control

抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)
ウィキペディアで「Call processing」の詳細全文を読む



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